Customers Statement

Due to the failure to meet Sinsay quality standards, we kindly inform you that the brand has decided to withdraw following products from sale. The reason is a mechanical defect of the zip fastener.

Customers who bought products with the following index numbers XM573-03M, XM573-50M, XM576-02M, XM576-03X, XM576-09M, XM581-03X, XM581-31X, XM892-06X, XM892-9MM, XM895-56X, XM896-09M, XM896-57X, XM899-02M, XM897-MLC, XM891-09M, WW640-03X, WW640-90X, WW640-02M, WW641-03X, WW641-90X, WW641-02M, WW673-59X, WW673-50M, WW673-9MM, WW674-59X, WW674-50M, WW674-9MM, XU464-55X, XU464-9MM, XU465-55X, XU465-9MM, XU466-MLC, XU466-09M, XU467-MLC, XU467-09M, YD005-09M, YD005-09P, YD005-25X, YD005-31X, XM500-09M, XM500-09P, XM500-25X, XM500-31X, YD005-31X, YD006-03X, YD006-43X, XM659-03X, XM659-43X, XN114-59X, XN121-33X, XM996-9MM, XM738-06X, XN120-55X, XM738-02M, XM738-25X, XN073-57X, XN111-99X, XM989-95X, XM740-06X, XN121-99M, XN121-57X, XM996-87X, XM989-87X, XM740-07X, XM740-25X ,XN120-09M, XM738-09M, XM740-09M, XN121-95X, XM995-55X, XM996-MLC, XM989-09M, XM995-09M, XN111-95X, XN073-22X, XN121-09M, XM740-10X, XN111-50M, XN114-87X, XN111-01M, XN111-09M, XN114-59X, XM996-9MM, XQ170-9MM, XM740-06X, XM996-87X, XM740-07X, XM740-25X, XM740-09M, XM996-MLC, XQ170-87X, XM740-10X, XN114-87X, XN111-01M, XU465-MLC, XN111-09M are asked to stop using these products and follow the return procedure below.

We sincerely apologize for any inconvenience caused by this situation.

RETURN PROCEDURE:

1) PRODUCTS PURCHASED IN STATIONARY SHOPS

• Return in any Sinsay store find your nearest Sinsay store

Customers who do not have proof of purchase will be asked by staff to fill in the appropriate form.

2) PRODUCTS PURCHASED IN THE ONLINE STORE

• Return possible after logging into the customer panel

Please select "return" or "complaint" and follow the instructions received by email.

• Return in the nearest Sinsay store find your nearest Sinsay store

If you have any questions, please contact us at 58 770 92 22 

 

PHOTOS OF PRODUCTS

WW674-9MM WW674-50M
WW674-59X XM500-25X
XM500-31X XM573-03M
XM573-50M XM576-02M
XM576-03X XM576-09M
XM581-03X XM581-31X
XM659-03X XM659-43X
XM738-02M XM738-06X
XM738-09M XM738-25X
XM740-06X XM740-07X
XM740-09M XM740-10X
XM740-25X XM891-09M
XM892-06X XM892-9MM
XM895-56X XM896-09M
XM896-57X XM899-02M
XM989-09M XM989-87X
XM989-95X XM995-09M
XM995-55X XM996-9MM
XM996-87X XM996-MLC
XN073-22X XN073-57X
XN111-09M XN111-99X
XN121-09M XN121-33X
XN121-57X XN121-95X
XN121-99M XQ170-9MM
XQ170-87X XU464-9MM
XU464-55X XU465-9MM
XU465-55X XU466-09M
XU466-MLC XU467-09M
XU467-MLC YD005-09M
YD005-09P YD005-25X
YD005-31X YD006-03X
YD006-43X XM573-50M
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